FAQs

How long does it take my order to ship?

All orders are processed within 2-7 business days and shipped via USPS. Holidays may cause shipping delays. All packages are shipped from Dallas, TX, and transit times will vary depending on the shipping destination.

For International shipments, please allow up to 2-4 weeks after shipment for your order to arrive. Delays in Customs is common and out of our control. Buyer is responsible for any customs fees including taxes and duties. Please make sure you are familiar with your Country's taxes and duties before placing your order.

Can I track my order?

If you signed up for email notifications during checkout, you will receive a shipping confirmation email with tracking information once your order is shipped. 

You can also visit our Account Login page and you will be able to login to view all of your order information including tracking your shipment in real-time.

 If you do not have an account, you can create one using the same email you used when placing your order and it will automatically fill in all of your information for you.